Case Study: Calming the Hiring Storm - How ModelExpand Built a Scalable TA Function
CHALLENGE
A values-driven organization undergoing rapid growth was facing mounting pressure on its recruiting team. The team was stretched thin, struggling to keep pace with hiring demands, leading to burnout and growing concern from business leaders around unfilled roles. Leadership brought in ModelExpand to partner with its Talent Acquision team to revamp its recruiting infrastructure and empower the internal team to support accelerated hiring.
OBJECTIVES
Refine the Hiring Process to Improve Time to Hire and Fill Rate
Introduce Scalable Technology
Upskill the TA Team
APPROACH
Audit and Assess
Conducted an accelerated 2-week audit of existing systems, processes, and team structure to identify gaps and opportunities for improvement.
Staff the Team Appropriately
With rising pressure on the team, we brought in a ModelExpand Interim Head of TA to immediately support the team, accelerate requisition fills, and prevent hiring delays.
Redesign Hiring & Establish Agency Protocols
Built a tailored, end-to-end hiring process from the ground up, aligning with client’s unique hiring needs and challenges. Developed protocols to reduce reliance on agencies and control agency spend.
ATS Selection and Implementation
Conducted vendor research, facilitated demos, and guided client through selecting the best-fit applicant tracking system. Rolled out the new ATS and hiring framework across the organization with change management support.
Monitor and Evaluate
Established feedback loops through candidate and hiring manager surveys to continually refine hiring processes.
RESULTS
Increased Hiring Velocity
Surge in hires per month after ModelExpand partnership
Increase in qualified candidate generation
Cost Savings
Reduction in agency spend by strengthening internal hiring capabilities
“The recruiting noise has finally calmed down. We have fewer open reqs than ever before, and for the first time, hiring feels like a true strategic partner to the business. ModelExpand has been a game-changer for our TA team and how we operate.”
— Chief People Officer