FROM FIREFIGHTING TO A STREAMLINED HIRING ENGINE
Case Study: How ModelExpand’s Interim TA Leader Revamped Recruiting in Five Months
CLIENT CONTEXT & CHALLENGE
The CEO had identified a major and common problem: the company wasn’t hiring fast enough. Executives complained that critical roles stayed open too long, slowing their ability to deliver on key initiatives. There was no visibility into recruiting data, and candidate complaints about the hiring experience were escalating.
The Chief People Officer needed a solution immediately—but didn’t have the bandwidth to lead the turnaround while managing other executive priorities. ModelExpand stepped in with an Interim Talent Acquisition Leader to diagnose the issues and drive rapid, high-impact change.
ROLE & APPROACH
The Interim TA Leader quickly embedded within the business and led the transformation:
Held focus groups and had 1:1 conversations with key business leaders and HR stakeholders to discuss their painpoints
Assessed existing systems, processes, and team capabilities to identify significant gaps and high-impact opportunities.
Built and rolled out a scalable hiring process tailored for all roles.
Upskilled the existing Talent Acquisition team on sourcing and client management.
Established key recruiting metrics to track performance and adoption overtime.
RESULTS
Key Wins
38% faster hiring pace: Closed 32 roles in just 4 months compared to client’s previous pace of 58 roles in 10 months—a significant acceleration in hiring pace.
Reduced open roles by 66% within 5 months, from 71 to 24.
Lasting Impact
By the end of the engagement, the TA function had a modern ATS, a standardized and scalable hiring process, and a more capable, confident team.
The Interim TA Leader’s work not only delivered immediate relief but also positioned the company to meet future hiring demands with speed, quality, and cost efficiency—without reverting to reactive, high-cost practices.
“Our Interim TA Leader didn’t just fix problems—they set us up for long-term success.”
— VP of People